General Support
For installation, usage, configuration, bugs, and general questions.
AI Governance Hub Support
Customer support page for Marketplace listing: Use this page as the Marketplace support URL.
Need help with installation, usage, configuration, billing, security, or Marketplace questions? Contact the AI Governance Hub team using the channels below.
Support Channels
Security Issues
For vulnerability reports, responsible disclosure, and security questions.
Sales & Product
For demos, paid reports, enterprise reviews, and commercial questions.
Response Targets
- General support: target response within 1 business day.
- Security issues: prioritized based on severity and impact.
- Demo and package requests: target response within 24 hours.
Helpful Links
- Documentation Center
- Getting Started Guide
- User Guide
- Administration Guide
- Security Policy
- Privacy Policy
How to Report a Bug
Email support@aigovernancehub.ai with your Jira site URL, app version, screenshots, steps to reproduce, expected behavior, and actual behavior.